Wednesday, January 18, 2017

Another Overreaction: Woman Drives Through T-Mobile Store Because iPhone Cracked

Screen shot of a woman driving into and through at
T-Mobile store in Florida because they wouldn't give
her a replacement phone. 
It seems like every time I turn around, somebody is upset with a retailer or other service provider and just totally overreacts.

I mean, big time.

The latest, as you'll see in the video at the bottom of this post, involves a woman in Florida (it's always Florida, isn't it?) who got a new iPhone but its display was cracked.

She went to a T-Mobile store in Palm Springs, Florida seeking to get it replaced, but she said the store wouldn't do it, even though she had insurance.

Now, most people who are dissatisfied with a retailer do things like never shop there again, tell their friends about the lousy experience, or maybe write a nasty Yelp review.

But this woman, Shinobia Montoria Wright, 26,  took it a BIG step forward. She returned to the store, drove her SUV through the front window and into the showroom and started smashing glass display cases with a squeegee, said police, according to the Palm Beach Post. 

She still doesn't have a new phone at last report, but she now DOES has a variety of criminal  charges, including aggravated battery, battery, burglary, criminal mischief, and of course, reckless driving.

Wright hasn't been arraigned yet because she's still hospitalized for arm injuries from the incident. Plus - Surprise! - she is undergoing a mental health evaluation.

Two employees at the store had minor injuries. The store suffered $30,000 in damage and was declared temporarily unsafe by Palm Beach County officials.

The Palm Beach Post said Wright told police that she did all this because of the phone and because she was having a "bad day."

Next time she has a bad day, she ought to just climb back into bed. It's safer that way.

Here's the video:

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