Thursday, April 10, 2014

If You Steal A Laptop, Don't Call Customer Service For Help

Recently, Mike Witonis of New Hampshire was puzzled. He'd gotten an e-mail from Apple, thanking him for contacting customer service for a question about his laptop.
If you steal a MacBook like this from someone,
don't call Apple support to ask for help using it.  

Witonis hadn't called Apple customer service. But then he realized why Apple thanked him for his non-existent call.

Witonis had his laptop stolen from his home about a year earlier. He'd given up on it as lost forever.

But then he realized the thief must have called customer service. Apple still had Wintonis' e-mail associated with the laptop, so Apple sent the message to him.

According to WMUR-TV in Manchester, N.H. the whole thing led police to Casey Wentworth, 24, who is accused of burglary. Police said they are puzzled as to why Wentworth held on to the laptop for so long, then tried to call Apple to figure out how to unlock it, apparently so he could use it.

Moral of the story: Sometimes its good that companies keep some data on us, like our email addresses. And some criminals are too stupid to realize this.

No comments:

Post a Comment