Thursday, October 4, 2012

Shaming Bad Customers On Line?

We've all heard of consumer web sites like Yelp and Angie's List, that provide a forum on how good or bad a particular business is.

Now we have a site for business owners for reviewing bad customers.

You have to become a member of, to join the fun, and once you're in, you can tell everyone about a particular customer that won't pay you, or does something else egregious.

I dunno. Yelp and Angie's List can be helpful, but those sites can be abused, too.Some people post fake business reviews on sites like Yelp to either unfairly hurt or help a business.  I'd think BadConsumer members can just attack a member of the public they don't like.

What if a BadConsumers member just doesn't happen to like someone and calls him a deadbeat, when he's not?  How does the individual get back his or her reputation?

Information on assures potential members they can't get in trouble for saying something bad about somebody. But I would hope libel laws help.  You probably can't win a libel suit against someone if they genuine believe what they said about you is true. But as I understand it, you can win such a suit if somebody deliberately lies about you to hurt your reputatiuon.

I see these review Web sites become a great job creator for trial lawyers.

The bottom line is, I  the old rules apply: Don't believe everything you read on the Internet.  And not everybody is honest, so let's be careful out there, folks.

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